Purchase returns

Returns and Exchanges If you want to return the items – please contact us by e-mail. E-mail info@www.agate.club Damaged goods Refund / Exchange If you want to return or exchange the item for poor quality, www.agate.club undertakes to replace or return the product for a full refund. The defective products replaced or refunded in accordance with the „Mažmeninės prekybos taisyklėmis“, patvirtintomis 2001-06-11 Lietuvos Respublikos Vyriausybės nutarimu Nr. 697 (Lietuvos Respublikos Vyriausybės 2014-07-22 nutarimo Nr. 738 redakcija). High-quality goods Return / replacement Suitable quality goods returned in accordance with „Mažmeninės prekybos taisyklėmis“, patvirtintomis 2001-06-11 Lietuvos Respublikos Vyriausybės nutarimu Nr. 697 (Lietuvos Respublikos Vyriausybės 2014-07-22 nutarimo Nr. 738 redakcija). In this case, returning the goods shall be borne by the purchaser. Sales returns rules • The returned item must be in its original orderly packaging of marketable appearance (this does not apply to the return of the defective product), complete with necessary equipment. • The returned item must be intact and unused. • It is also necessary to present a document of purchase and all the supplies to the former documentation. • Product return the case for the provision of services (transport, loading, etc.). Money is not returned. The seller has the right not to accept returned goods the buyer if the buyer fails to comply with this Article lays down the procedure for returning the goods.